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Terms and Conditions


By using the Alpaca and Llama Care Ltd site and by ordering products from Alpaca and Llama Care Ltd by phone, fax, post or website, you are agreeing to be bound by the terms & conditions set out in the following paragraphs. If you do not agree with these terms and conditions without modification, then you should not use this website. A tick box is included on the final transaction window before the sale is confirmed which asks you to confirm your understanding of the terms and conditions before completing your order.


Legal Statement


This web site was created and is served from the U.K, English law therefore governs it and should any legal discrepancy occur, it will be dealt with in an English court of law.


Copyright © Alpaca and Llama Care Ltd All content included on this site including but not limited to design, text, graphics, logos, button icons, the selection and arrangement thereof and all software compilations, underlying source code, and all other material on this site are the property of Alpaca and Llama Care Ltd. No part of this site (including but not limited to the Trademarks) may be reproduced in any form whether electronically or otherwise without the prior written consent of Alpaca and Llama Care Ltd, other than temporarily in the course of using the site or to keep a record of a transaction entered into on the site. Any other use of materials on this site is strictly prohibited.


Use of the Alpaca and Llama Care Ltd Website


Alpaca and Llama Care Ltd provides this website for your personal use. You may not use it commercially or modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any content, information, products or services obtained from this site.


Disclaimer - Warranties and representations


Alpaca and Llama Care Ltd uses reasonable endeavours to make the Alpaca and Llama Care Ltd site easy to use and free of problems. Alpaca and Llama Care Ltd makes no (and expressly disclaims all) warranties or representations of any kind, express or implied by operation of law or otherwise including but not limited to warranties of satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, completeness and/or currency, with respect to this site or its contents including but not limited to all information accessible via this site, products and materials, text graphics, hyperlinks and with respect to sites accessed from the Alpaca and Llama Care Ltd website.






The prices on www.alpacacare.co.uk or any other domain name leading to this site do not include V.A.T. and are checked for accuracy. Occasionally errors may occur where prices are incorrectly displayed or change as a result of circumstances beyond our control. In those situations, you will be informed of the correct/revised prices once we receive your order, and if you should not wish to purchase the product concerned at that price we will cancel that part of the order.




Third Parties


Acceptance of your order and completion of the contract between you and Alpaca and Llama Care Ltd will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order.




Whilst every effort has been made to present the true likeness of the product colours, variations may occur on different screen resolutions and qualities. We therefore cannot guarantee colours will be as seen on your screen.




Whilst every effort has been made to present the true size of the product, small variations may occur. We therefore cannot guarantee the size will be as stated.




Delivery timescales are estimates and Alpaca and Llama Care Ltd shall be under no liability for any delay or failure to deliver any products within the estimated timescales.


Statutory rights


These terms and conditions do not affect your statutory rights as a customer.




Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent, misrepresentation or any other liability which may not otherwise be limited or excluded under applicable Law.


Subject to the paragraph above other than as expressly provided in these terms and conditions with respect to specific products any indemnities, warranties, terms and conditions (whether expressed or implied) are hereby excluded to the fullest extent permitted under applicable Law.


Subject to the first paragraph of this section above, Alpaca and Llama Care Ltd will not be liable in contract, tort (including without limitation negligence), pre contract, or other representations (other than fraudulent or negligent misrepresentations), or otherwise out of or in connection with the terms and conditions for any economic loss, loss of goodwill or reputation or special or indirect losses suffered or incurred by any party arising out of or in connection with the provisions of any matter under these terms and conditions.


Alpaca and Llama Care Ltd aggregate liability whether in contract tort or otherwise for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same cause.




None of the provisions of these terms and conditions are intended to or will operate to confer any benefit (pursuant to the Contracts (Rights of Third Parties) Act 1999) on a party to these terms and conditions.


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